Currently, OHM cannot provide test rides in the US. Supplying test ride opportunities across North America is something OHM is committed to working on, so stay tuned! In the mean time, we provide a 30-day free return policy so you can purchase worry-free.
Browse the catalog and add bike and accessories to your cart.
After you’ve made your selections, click on the shopping cart on the top right hand side of the page.
Select Proceed to Checkout.
When prompted, sign-in or create a new account.
Confirm or enter your shipping and billing information.
If you prefer to pick up your bike, you can choose from our 3 build and delivery options when you purchase online:
Pick up with velofix DIRECT: velofix DIRECT is a bike build and delivery program. Simply order your bike online, select the velofix DIRECT delivery option upon checkout and velofix will show up at your home or office to build and deliver your bike. See if velofix is available in your area.
Pick up from us: If you live in or around Vancouver, simply arrange to pick up your bike from our North Vancouver Factory Store.
Pick up from store: Have a favourite bike shop in your area? Let us know who they are and we'll arrange your build and delivery with them.
Further questions? Please contact us for more information:
Once your order is placed, please allow 2 business days to pick and prepare your order. You can expect your order to arrive in the next 5 to 7 business days once you get the tracking information through email.
Orders sent to US addresses will take 7-10 business days. Customs may generate an unexpected delay which may result in additional transit times.
If you live in Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, or Palau - you can expect to receive your order in 10-15 business days, or longer in some cases.
DRIVE SYSTEM THE DRIVE SYSTEM INCLUDING MOTOR, BATTERY AND DISPLAY ARE WARRANTED BY OHM AGAINST MANUFACTURING DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF TWO YEARS TO THE ORIGINAL OWNER FROM DATE OF PURCHASE.
FRAMES OHM FRAMES ARE WARRANTED BY OHM AGAINST MANUFACTURING DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF FIVE YEARS TO THE ORIGINAL OWNER FROM DATE OF PURCHASE.
COMPONENTS ALL OTHER COMPONENTS, INCLUDING SUSPENSION PARTS AND FRAME FIXTURES, ARE WARRANTED AGAINST MANUFACTURING DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF ONE YEAR TO THE ORIGINAL OWNER FROM DATE OF PURCHASE.
TERMS OF WARRANTY: YOUR OHM BICYCLE IS SUBJECT TO THE TERMS OF THE LIMITED WARRANTY. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL REGISTERED OWNER OF AN OHM BICYCLE AND IS NOT TRANSFERABLE. THIS WARRANTY APPLIES ONLY TO OHM BICYCLES PURCHASED FROM AND ASSEMBLED BY AUTHORIZED OHM DEALERS.
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, NOR TO DEFECTS, MALFUNCTIONS, OR FAILURES OF BICYCLES SUBJECTED TO ABUSE, NEGLECT, IMPROPER REPAIR, IMPROPER MAINTENANCE, ALTERATION MODIFICATION, AND ACCIDENT OR OTHER IMPROPER USE.
TO OBTAIN WARRANTY SERVICE, THE ORIGINAL OWNER MUST DELIVER THE BICYCLE, WARRANTY CARD AND BILL OF SALE TO AN AUTHORIZED OHM DEALER. ALL LABOR CHARGES FOR WARRANTY SERVICE ARE THE RESPONSIBILITY OF THE BICYCLE’S OWNER. OHM SHALL REPAIR OR REPLACE ALL PARTS THAT ARE FOUND BY OHM TO BE DEFECTIVE AND COVERED BY THE LIMITED WARRANTY. ALL FREIGHT CHARGES FOR WARRANTY SERVICE WILL BE BORNE BY THE ORIGINAL OWNER.
THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
THIS IS THE ONLY WARRANTY MADE BY OHM ON ITS FRAMES AND COMPONENTS AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY BE OTHERWISE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.