OHM Factory Store is a full-service repair shop for E-bikes. We are an authorized service center for Bosch and Shimano STEPS E-Bikes. Contact us today to book your service appointment!

Service Packages

Basic Service

Basic safety check including minor adjustments and tire inspection. A simple check to ensure that your bike is in working order.

- Gear and brake inspection
- Headset adjustment
- Cockpit adjustment
- Bolt and safety check
- Minor adjustments
- Tire pressure set
- Test ride

Seasonal Service

Includes everything in Basic Service plus: bike wash, BB, brake service & wheel true. Prepares your bike for a full season of riding.

- Complete bike wash
- Wheels removed, trued, tensioned and hubs adjusted
- Bottom bracket removed, cleaned, greased and reinstalled
- Brake pads checked and adjusted if necessary
- Chain lubed and derailleurs adjusted

Annual Service

Includes everything in Seasonal Service plus: complete rebuild and installation of parts. In depth service making your bike as good as new.

- All components removed, cleaned and adjusted
- Brake lines sized, brakes bled, pads checked
- Rotors sanded and adjusted
- Drivetrain and parts cleaned in ultrasonic washer
- Fit adjustments
- All parts and accessories installed N/C

Customer reviews
Customer reviews
Over time the staff helped me to customize my bike to my liking and assisted promptly, professionally with any question, issue I had with the bike. I call or visit them any time I need service or I have question and sometimes just to say hello. They have the know-how on E-bicycles.
— Zoltan Nemeth

OHM Factory Store

103 - 930 Harbourside Drive North Vancouver BC V7P 3S7

Monday - Closed
Tues - Sat, 10am - 5pm PDT
Sunday - Closed
Holiday hours may differ.