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Full Service E-bike Repairs

OHM Factory Store is a full-service repair shop for E-bikes

We are an authorized service center for BionX, Bosch and Shimano STEPS E-Bikes, as well as other electric bike brands including: Benno, Bulls, Devinci, Cube, Haibike, Electra, Focus, Gazelle, Kalkhoff, Raleigh, Riese and Müller, Specialized, Stromer & Tern.

Contact us today to book your service appointment!

Basic Service

Basic safety check including drivetrain inspection and minor adjustments. A simple check to ensure that your bike is in working order.

- Gear and brake inspection
- Headset adjustment
- Cockpit adjustment
- Bolt and safety check
- Minor adjustments
- Tire pressure set
- Test ride

Seasonal Service

Includes everything in Basic Service plus: bike wash, BB, brake service & wheel true. Prepares your bike for a full season of riding.

- Bike wipedown
- Wheels removed, trued, tensioned and hubs adjusted
- Bottom bracket removed, cleaned, greased and reinstalled
- Brake pads checked and adjusted if necessary
- Chain lubed and derailleurs adjusted

Annual Service

Includes everything in Seasonal Service plus: complete rebuild and installation of parts. In depth service making your bike as good as new.

- All components removed, cleaned, reinstalled and adjusted
- Brake lines sized, brakes bled, pads checked
- Rotors sanded and adjusted
- Drivetrain, bearings and parts cleaned in our ultrasonic washer
- Fit adjustments
- All parts and accessories installed N/C

Service Packages

Service suited for your needs.

We also offer tailored service packages to encourage routine maintenance and save money on long term service costs.

Choose from one of our service packages performed by an OHM Certified Technician.


103-930 Harbourside Drive

North Vancouver

BC V7P 3S7