ORDER YOUR BIKE
Select the "velofix DIRECT" shipping option at checkout.
velofix direct
velofix DIRECT is a bike build and delivery program that offers a premium and convenient service experience.
The velofix operator will build, safety check and deliver the bike you purchase online when and where you want it! Order your bike directly from OHM, and have your bike built and delivered by your local velofix Bike Shop.
See if velofix is available in your area
Great news! Velofix service is available in your area. Simply select Velofix as your shipping method when checking out.
Sorry, but Velofix is unavailable in your area.
BUILD & DELIVERY
Your bike will be shipped to you or to the nearest Velofix Mobile Bike Shop. Velofix builds the bike, and performs a full safety inspection at time of delivery.
30 DAY FOLLOW UP
Reach out to your local Velofix Mobile Bike Shop within 30 days of their initial visit to book a complimentary service follow up to ensure that your bike rides perfectly after the break-in period.
NOT HAPPY? VELOFIX WILL TAKE CARE OF THE RETURN
Returning a bike is a mess! If you choose Velofix DIRECT as a delivery option, Velofix will take care of your return. A certified mechanic will pick up your bike, box it and ship it back, at no cost to you.
WARRANTY
If for some reason your bike needs warranty work, Velofix is there to assist. By choosing Velofix DIRECT you ensure that you do not have to ship your bike back, bring your bike anywhere or take on additional costs for warranty service.
SERVICE
Every bike needs service once in a while. To make sure that your bike runs smoothly, book an on-site service by visiting www.velofix.com After all, the Velofix mechanic will know your bike inside-and-out, having done your delivery and build.
velofix DIRECT | Service Options
DIRECT | Basic
$199
Includes partner shipping bike direct to rider’s door, professional bike build service with 49-point build checklist and safety inspection.
Add-ons:
1. Accessory install $10/10 minute rate
2. Basic bike sizing FREE
3. Bike walk through FREE
4. 60-day checkup $60
5. Packaging removal $50
DIRECT | Premier
$299
Includes partner shipping bike to velofix Mobile Bike Shop with velofix “ship-safely” assurance (theft, weather, and quality protection), professional door-to-door bike build service with 49-point build checklist and safety inspection, VIP Partner pricing for accessory installation, and our best price on a 60-day checkup for added rider assurance.
Add-ons:
1. Accessory install $5/10 minute rate
2. Basic bike sizing & suspension setup FREE
3. Bike walk through FREE
4. 60-day checkup $50
5. Packaging removal FREE
