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City 500 FAQ

Posted by Christine DeVisser on


Your Top 5 Questions, Answered

The 2018 OHM CITY step thru model will begin shipping Apr/May 2018. We will collect the remainder of the balance mid-March prior to shipment. 

We currently offer test rides at OHM Canadian Headquarters in North Vancouver, BC. Please contact us at [email protected] for more information.

    Yes, you can cancel at anytime. Please send us an email at [email protected] and we can issue a refund.

    Please send us an email directly and we can calculate any additional shipping costs for you.  Be advised that warranty services may be restricted outside of North America.

    We are committed to providing an outstanding product that will suit your needs. For any reason within the first 30 days you feel you are not happy with your E-Bike, please contact us.  We will walk you through the simple return process and will give you a full refund minus processing and shipping fees after we receive it in original condition.


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